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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
Persistence
Best
Educational
Need
Customers
Needs
Service
Works
Call
Talk
Customer
Doesn
More quotes by Jeff Bezos
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Obsess about customers, not competitors.
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If you decide that you're going to do only the things you know are going to work, you're going to leave a lot of opportunity on the table.
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We are at the 1908 Hurley washing machine stage with the Internet.
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All businesses need to be young forever. If your customer base ages with you, you're Woolworth's.
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It's not an experiment if you know it's going to work.
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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Cleverness is a gift, kindness is a choice. Gifts are easy-they're given after all. Choices can be hard.
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Advertising is the price you pay for unremakable thinking.
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We're building a unique global platform...In the last 18 months we found that sellers and partners are interested in complementing their online and offline businesses with Amazon's platform
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It's perfectly healthy-encouraged, even- to have an idea tomorrow that contradicted your idea today
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I think there are going to be a bunch of tablet-like devices. It's really a different product category.
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You cannot make a business case that you should be who you are not
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When [competitors are] in the shower in the morning, they're thinking about how they're going to get ahead of one of their top competitors. Here in the shower, we're thinking about how we are going to invent something on behalf of a customer.
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Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy and read books, .. In collaboration with our publishing partners, we're working hard to make the world's books instantly accessible anytime and anywhere.
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My own view is that every company requires a long-term view.
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