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The best customer service is if the customer doesn't need to call you, doesn't need to talk to you. It just works.
Jeff Bezos
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Jeff Bezos
Age: 60
Born: 1964
Born: January 12
Astronaut
Computer Scientist
Entrepreneur
Albuquerque
New Mexico
Jeffrey Preston Bezos
Jeffrey Preston Jorgensen
Jeff Preston Bezos
Jeffrey Preston ''Jeff'' Bezos
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Customers
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Works
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Customer
More quotes by Jeff Bezos
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If you are going to do large-scale invention, you have to be willing to do three things: You must be willing to fail you have to be willing to think long term and you have to be willing to be misunderstood for long periods of time.
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Work hard, have fun and make history.
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If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
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Our premise is there are going to be a lot of winners. It's not winner take all. Other people do not have to lose for us to win.
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The great thing about fact-based decisions is that they overrule the hierarchy.
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For people who are readers, reading is important to them.
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Good ideas will always get funded, so that's not going to be a problem. But you will see that it will be harder and harder for bad ideas to get funded.
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We watch our competitors, learn from them, see the things that they were doing for customers and copy those things as much as we can.
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Part of company culture is path-dependent. It’s the lessons you learn along the way.
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Do something you're very passionate about, and don't try to chase what is kind of the hot passion of the day.
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People who are right most of the time are people who change their minds often
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You know, if you make a customer unhappy they won't tell five friends, they'll tell 5,000 friends. So, we are at a point now where we have all of the things we need to build an important and lasting company, and if we don't, it will be shame on us.
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Failure comes part and parcel with invention. It’s not optional.
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It’s very important for entrepreneurs to be realistic. So if you believe on that first day while you’re writing the business plan that there’s a 70 percent chance that the whole thing will fail, then that kind of relieves the pressure of self-doubt.
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The smartest people are constantly revising their understanding, reconsidering a problem they thought they’d already solved. They’re open to new points of view, new information, new ideas, contradictions, and challenges to their own way of thinking.
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Amazon Pages and Amazon Upgrade leverage Amazon's existing 'Search Inside the Book' technology to give customers unusual flexibility in how they buy and read books, .. In collaboration with our publishing partners, we're working hard to make the world's books instantly accessible anytime and anywhere.
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