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The customer is always right...even when they're wrong.

Jay Samit

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Jay Samit
Age: 63
Born: 1961
Born: January 31
Businessperson
Philadelphia
Pennsylvania
Customer
Customers
Wrong
Right
Even
Always

More quotes by Jay Samit

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Self-disruption is akin to undergoing major surgery, but you are the one holding the scalpel.
Jay Samit
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Disruptors don't have to discover something new they just have to discover a practical use for new discoveries.
Jay Samit
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Whether driven by ambition or circumstance, every career gets disrupted.
Jay Samit
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The real challenge is for each of us to determine where we feel we can make the most impact.
Jay Samit
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You'll never know how close you are to victory if you give up.
Jay Samit
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Would you rather work forty hours a week at a job you hate or eighty hours a week doing work you love?
Jay Samit
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The most successful people have the same twenty-four hours in a day that you do.
Jay Samit
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It is not incumbent on the world to conform to your vision of change. It is up to you to explain the future in terms that those living in the past and present can follow.
Jay Samit
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There is a difference between failing and failure. Failing is trying something that you learn doesn't work. Failure is throwing in the towel and giving up.
Jay Samit
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Your energy is a valuable resource, distribute it wisely.
Jay Samit
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The power of crowd sourcing always remains with the crowd, not the technological implementation.
Jay Samit
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To be successful, innovation is not just about value creation, but value capture.
Jay Samit
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A dream with a deadline is a goal.
Jay Samit
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An average idea enthusiastically embraced will go farther than a genius idea no one gets.
Jay Samit
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Crowdsourcing is the ultimate disruptor of distribution because in a most Zen-like fashion, the content is controlled by everyone and no one at the same time.
Jay Samit
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Problems are just businesses waiting for the right entrepreneur to unlock the value.
Jay Samit
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Pivoting is not the end of the disruption process, but the beginning of the next leg of your journey.
Jay Samit
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At the heart of all sales and marketing is the ability to create demand even in the absence of logic.
Jay Samit
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All Disruption starts with introspection.
Jay Samit
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Every threat to the status quo is an opportunity in disguise.
Jay Samit