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The customer is always right...even when they're wrong.

Jay Samit

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Jay Samit
Age: 63
Born: 1961
Born: January 31
Businessperson
Philadelphia
Pennsylvania
Customers
Wrong
Right
Even
Always
Customer

More quotes by Jay Samit

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Would you rather work forty hours a week at a job you hate or eighty hours a week doing work you love?
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At the heart of all sales and marketing is the ability to create demand even in the absence of logic.
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The real challenge is for each of us to determine where we feel we can make the most impact.
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Whether driven by ambition or circumstance, every career gets disrupted.
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Those that recognize the inevitability of change stand to benefit the most from it.
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The power of crowd sourcing always remains with the crowd, not the technological implementation.
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Most startup failures result from entrepreneurs who are better at making excuses than products.
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All Disruption starts with introspection.
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The most successful people have the same twenty-four hours in a day that you do.
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Building a career or a company is about living a few years of your life like most people won't so that you can spend the rest of your life living at a level most people can't.
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Your energy is a valuable resource, distribute it wisely.
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Crowdsourcing is the ultimate disruptor of distribution because in a most Zen-like fashion, the content is controlled by everyone and no one at the same time.
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To be successful, innovation is not just about value creation, but value capture.
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A free and open Internet is a despot's worst enemy.
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Our world's future is far more malleable and controllable than most people realize.
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There is a difference between failing and failure. Failing is trying something that you learn doesn't work. Failure is throwing in the towel and giving up.
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Accepting that the odds are against you is the same as accepting defeat before you begin.
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If you don't know where you want to be in five years, how do you ever expect to get there?
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Self-disruption is akin to undergoing major surgery, but you are the one holding the scalpel.
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You'll never know how close you are to victory if you give up.
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