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The customer is always right...even when they're wrong.

Jay Samit

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Jay Samit
Age: 63
Born: 1961
Born: January 31
Businessperson
Philadelphia
Pennsylvania
Right
Even
Always
Customer
Customers
Wrong

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Your energy is a valuable resource, distribute it wisely.
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Starting each day with a positive mindset is the most important step of your journey to discovering opportunity.
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A dream with a deadline is a goal.
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Those that recognize the inevitability of change stand to benefit the most from it.
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Our world's future is far more malleable and controllable than most people realize.
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To be successful, innovation is not just about value creation, but value capture.
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At the heart of all sales and marketing is the ability to create demand even in the absence of logic.
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Most startup failures result from entrepreneurs who are better at making excuses than products.
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Self-disruption is akin to undergoing major surgery, but you are the one holding the scalpel.
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Pivoting is not the end of the disruption process, but the beginning of the next leg of your journey.
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The real challenge is for each of us to determine where we feel we can make the most impact.
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Crowdsourcing is the ultimate disruptor of distribution because in a most Zen-like fashion, the content is controlled by everyone and no one at the same time.
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There is a difference between failing and failure. Failing is trying something that you learn doesn't work. Failure is throwing in the towel and giving up.
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You'll never know how close you are to victory if you give up.
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A free and open Internet is a despot's worst enemy.
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Security doesn't rob ambition the illusion of security robs ambition.
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Success doesn't teach as many lessons as failure
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Accepting that the odds are against you is the same as accepting defeat before you begin.
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It is not incumbent on the world to conform to your vision of change. It is up to you to explain the future in terms that those living in the past and present can follow.
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