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Customers don't just buy a product - they switch from something else. And customers don't just leave a product - they switch to something else

Jason Fried

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Jason Fried
Customers
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Products
Leave
Else
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Educational

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How can you expect someone to get a good day's work if they are interrupted all day?
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Before you dismiss a beginner's work, remember how much you sucked when you started. You probably sucked worse, actually.
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The only two people who can give you real feedback about your product are people who just purchased it and people who have just canceled.
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Simple is a tricky word, it can mean a lot of things. To us, it just means clear. That doesn't always mean total reduction, or minimalism - sometimes, to make things clearer, you have to add a step.
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Unless you are a fortune-teller, long-term business planning is a fantasy.
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Easy is a word that's used to describe other people's jobs.
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Every time something slips through the cracks, the cracks get bigger.
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