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In part because individual judgement is not accurate enough or consistent enough, cognitive diversity is essential to good decision making.
James Surowiecki
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James Surowiecki
Age: 57
Born: 1967
Born: April 30
Journalist
Writer
Meriden
Connecticut
James Michael Surowiecki
Enough
Consistent
Good
Diversity
Essential
Essentials
Decision
Making
Cognitive
Individual
Judgement
Part
Accurate
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On Wall Street, fraudulent schemes tend to thrive during economic booms, and to blow up when times turn tough.
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The typical American corporation is a shareholders' republic the same way that China is a peoples' republic.
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The smartest groups, then, are made up of people with diverse perspectives who are able to stay independent of each other. Independence doesn't imply rationality or impartiality, though. You can be biased and irrational, but as long as you're independent, you won't make the group any dumber.
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Companies, like people, don't much like to change.
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The fundamental problem with banks is what it's always been: they're in the business of banking, and banking, whether plain vanilla or incredibly sophisticated, is inherently risky.
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Nike used to be known as Blue Ribbon Sports. What's now Sara Lee used to be Consolidated Foods. And Exxon was once Standard Oil Company of New Jersey. These were name changes that worked. But for all the ones that do, there are 10 or 20 that don't.
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Corporate welfare isn't necessarily a bad thing.
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Movies' mistrust of capitalism is almost as old as the medium itself.
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Life insurance became popular only when insurance companies stopped emphasizing it as a good investment and sold it instead as a symbolic commitment by fathers to the future well-being of their families.
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Technological innovation has dramatically lowered the cost of computing, making it possible for large numbers of consumers to own powerful new technologies at reasonably low prices.
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Workers who come to the U.S. see their wages and their standard of living boosted sharply simply by crossing the border. That's a good thing, and one of the best arguments for immigration reform, even if you'll rarely hear a politician make it.
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All things being equal, letting people make decisions for themselves will produce smarter outcomes, collectively, than relying on government planners.
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What corporations fear is the phenomenon now known, rather inelegantly, as 'commoditization.' What the term means is simply the conversion of the market for a given product into a commodity market, which is characterized by declining prices and profit margins, increasing competition, and lowered barriers to entry.
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As technology improves, on-screen avatars look more and more like real people. When they start looking too real, though, we pull away. These almost-humans aren't quite right they look creepy, like zombies.
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Diversity and independence are important because the best collective decisions are the product of disagreement and contest, not consensus or compromise.
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The Internet has become a remarkable fount of economic and social innovation largely because it's been an archetypal level playing field, on which even sites with little or no money behind them - blogs, say, or Wikipedia - can become influential.
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On the simplest level, telecommuting makes it harder for people to have the kinds of informal interactions that are crucial to the way knowledge moves through an organization. The role that hallway chat plays in driving new ideas has become a cliche of business writing, but that doesn't make it less true.
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The business of America shouldn't be subsidizing business.
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The important thing about groupthink is that it works not so much by censoring dissent as by making dissent seem somehow improbable.
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In order to work well, markets need a basic level of trust.
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