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...while everyone's focusing on keeping the boss happy, who's focusing on keeping the customer happy?

James Hunter

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James Hunter
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More quotes by James Hunter

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(A manager) once confided in me she liked to picture in her mind's eye that every employee was wearing one of those sandwich billboard signs. On the front side, the sign would read 'Appreciate Me' and on the back side 'Make Me Feel Important.'
James Hunter
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Leadership: The skill of influencing people to work enthusiastically toward goals identified as being for the common good.
James Hunter
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Leadership is not about personality, possessions, or charisma, but all about who you are as a person. I used to believe that leadership was about style but now I know that leadership is about substance, namely character.
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You can get a few seasons out of power, even accomplish some things, but over time power can be very damaging to relationships.
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Authority: The skill of getting people to willingly do your will, because of your personal influence.
James Hunter
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For me, hearing the term 'apply yourself' was like a crucifix to Bella Lugosi's Dracula. 'Ahhh, it burns!'
James Hunter
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Authority cannot be bought or sold, given or taken away.
James Hunter
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we must never forget that people buy into the leader before they buy into a mission statement.
James Hunter
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If I have any claim to originality, I do it by investing my own personality into it, so it's coming from a slightly more sardonic, English point of view.
James Hunter
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It is a shame that so many leaders spend their time pondering their rights as leaders instead of their awesome responsibilities as leaders.
James Hunter
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My absolute favorite song I've ever written is This Is Where We Came In. It's a nudge at younger listeners, cause at one time you could go into a cinema halfway through a film and then stay through and pick up where you left off.
James Hunter
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Serving others breaks you free from the shackles of self and self-absorption that choke out the joy of living.
James Hunter
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It's when you are trying to make something that is authentic as opposed to real - people who appreciate music for the wrong reasons tend to compartmentalize stuff.
James Hunter
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I'm conscious enough that how I'm singing is not my own accent.
James Hunter
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...leaders who do not hold their people accountable to a set standard are, in effect, thieves and liars. Thieves because they are stealing from the stockholder who pays them to hold people accountable, and liars because they pretend that everything is OK with their people when in fact everything is not OK.
James Hunter
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There is great joy in leading with authority, which is serving others by meeting their legitimate needs.
James Hunter
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I get influenced by stuff that isn't even music.
James Hunter
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Who then is the greatest leader? The one who has served the most.
James Hunter
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Slaves do what others want. Servants do what others need.
James Hunter
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A rut... is little more than a coffin with the ends kicked out.
James Hunter