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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Economy
Thought
Care
Take
Must
Merchant
Mind
Merchants
Good
Rest
Would
Probably
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Change is vital, improvement the logical form of change.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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The best teamwork comes from men who are working independently toward one goal in unison.
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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
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I will have no man work for me who has not the capacity to become a partner.
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Our very living is selling. We are all salespeople.
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No business can succeed in any great degree without being properly organized.
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The Golden Rule finds no limit of application in business.
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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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