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Success will always be measured by the extent to which we serve the buying public.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Extent
Buying
Serve
Economy
Public
Success
Always
Measured
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No man can climb the ladder of success without first placing his foot on the bottom rung.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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There's no better friend to any merchant than a fair competitor.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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The greatest teacher I know is the job itself.
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Change is vital, improvement the logical form of change.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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Our very living is selling. We are all salespeople.
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Theory is splendid but until put into practice, it is valueless.
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No business can succeed in any great degree without being properly organized.
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Every great business is built on friendship.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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The best teamwork comes from men who are working independently toward one goal in unison.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
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The keystone of successful business is cooperation. Friction retards progress.
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