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Every great business is built on friendship.

James Cash Penney

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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Great
Every
Educational
Customers
Satisfaction
Friendship
Built
Business
Inspirational

More quotes by James Cash Penney

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Every man must decide for himself whether he shall master his world or be mastered by it.
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Theory is splendid but until put into practice, it is valueless.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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The disciplined are free.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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The keystone of successful business is cooperation. Friction retards progress.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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The best teamwork comes from men who are working independently toward one goal in unison.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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Honor bespeaks worth Confidence begets trust.
James Cash Penney
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Our very living is selling. We are all salespeople.
James Cash Penney
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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No man can climb the ladder of success without first placing his foot on the bottom rung.
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I learned that all things come to those who wait-provided they hustle while they wait.
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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
James Cash Penney