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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

James Cash Penney

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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Handled
Shelf
Salesman
Shelves
Unless
Economy
Tactful
Back
Conscientious
Best
Merchandise

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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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The greatest teacher I know is the job itself.
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The best teamwork comes from men who are working independently toward one goal in unison.
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I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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There's no better friend to any merchant than a fair competitor.
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No matter what his position or experience in life, there is in everyone more latent than developed ability far more unused than used power.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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I learned that all things come to those who wait-provided they hustle while they wait.
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The Golden Rule finds no limit of application in business.
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Change is vital, improvement the logical form of change.
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