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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.

James Cash Penney

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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Back
Conscientious
Best
Merchandise
Handled
Shelf
Salesman
Shelves
Unless
Economy
Tactful

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Every man must decide for himself whether he shall master his world or be mastered by it.
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The best teamwork comes from men who are working independently toward one goal in unison.
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Change is vital, improvement the logical form of change.
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I will have no man work for me who has not the capacity to become a partner.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
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The greatest teacher I know is the job itself.
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There's no better friend to any merchant than a fair competitor.
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The Golden Rule finds no limit of application in business.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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Intelligence is the effort to do the best you can at your particular job the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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It is always the start that requires the greatest effort.
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Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.
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I learned that all things come to those who wait-provided they hustle while they wait.
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