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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Shelves
Unless
Economy
Tactful
Back
Conscientious
Best
Merchandise
Handled
Shelf
Salesman
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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No business can succeed in any great degree without being properly organized.
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No man can climb the ladder of success without first placing his foot on the bottom rung.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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Honor bespeaks worth Confidence begets trust.
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It is always the start that requires the greatest effort.
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Success will always be measured by the extent to which we serve the buying public.
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I will have no man work for me who has not the capacity to become a partner.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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