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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Train
Direct
Economy
Salespeople
Practice
Supervision
Children
Utmost
Always
Consideration
Treat
Treats
More quotes by James Cash Penney
Theory is splendid but until put into practice, it is valueless.
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The best teamwork comes from men who are working independently toward one goal in unison.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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I learned that all things come to those who wait-provided they hustle while they wait.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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There's no better friend to any merchant than a fair competitor.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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No matter what his position or experience in life, there is in everyone more latent than developed ability far more unused than used power.
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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
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Our very living is selling. We are all salespeople.
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The greatest teacher I know is the job itself.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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I will have no man work for me who has not the capacity to become a partner.
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Exchange ideas frequently.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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