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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Always
Consideration
Treat
Treats
Train
Direct
Economy
Salespeople
Practice
Supervision
Children
Utmost
More quotes by James Cash Penney
I do not believe in excuses. I believe in hard work as the prime solvent of life's problems.
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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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Every great business is built on friendship.
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Theory is splendid but until put into practice, it is valueless.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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No business can succeed in any great degree without being properly organized.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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There's no better friend to any merchant than a fair competitor.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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The best teamwork comes from men who are working independently toward one goal in unison.
James Cash Penney
