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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Practice
Supervision
Children
Utmost
Always
Consideration
Treat
Treats
Train
Direct
Economy
Salespeople
More quotes by James Cash Penney
A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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The disciplined are free.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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Intelligence is the effort to do the best you can at your particular job the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.
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The best teamwork comes from men who are working independently toward one goal in unison.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
James Cash Penney
Do not primarily train men to work. Train them to serve willingly and intelligently.
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Every great business is built on friendship.
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Change is vital, improvement the logical form of change.
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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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There's no better friend to any merchant than a fair competitor.
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Our very living is selling. We are all salespeople.
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I will have no man work for me who has not the capacity to become a partner.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
James Cash Penney
Theory is splendid but until put into practice, it is valueless.
James Cash Penney
