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Do not primarily train men to work. Train them to serve willingly and intelligently.

James Cash Penney

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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Men
Intelligently
Willingly
Primarily
Serve
Train
Economy
Business
Work

More quotes by James Cash Penney

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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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The keystone of successful business is cooperation. Friction retards progress.
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I learned that all things come to those who wait-provided they hustle while they wait.
James Cash Penney
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Change is vital, improvement the logical form of change.
James Cash Penney
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The greatest teacher I know is the job itself.
James Cash Penney
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The best teamwork comes from men who are working independently toward one goal in unison.
James Cash Penney
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
James Cash Penney
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No man can climb the ladder of success without first placing his foot on the bottom rung.
James Cash Penney
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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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Success will always be measured by the extent to which we serve the buying public.
James Cash Penney
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No business can succeed in any great degree without being properly organized.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
James Cash Penney
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I was long brought up to think that it was nothing short of a crime to miss a sale.
James Cash Penney
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There's no better friend to any merchant than a fair competitor.
James Cash Penney
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
James Cash Penney