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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Good
Stores
Service
Organization
Rest
Advertisement
Economy
Advertisements
Upon
Render
Future
Store
Best
Goods
More quotes by James Cash Penney
Success will always be measured by the extent to which we serve the buying public.
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The keystone of successful business is cooperation. Friction retards progress.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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Change is vital, improvement the logical form of change.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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There's no better friend to any merchant than a fair competitor.
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Exchange ideas frequently.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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It is always the start that requires the greatest effort.
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No business can succeed in any great degree without being properly organized.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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Theory is splendid but until put into practice, it is valueless.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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The disciplined are free.
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The Golden Rule finds no limit of application in business.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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Honor bespeaks worth Confidence begets trust.
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