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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Good
Stores
Service
Organization
Rest
Advertisement
Economy
Advertisements
Upon
Render
Future
Store
Best
Goods
More quotes by James Cash Penney
Salesmanship, too, is an art the perfection of its technique requires study and practice.
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No business can succeed in any great degree without being properly organized.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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The greatest teacher I know is the job itself.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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It is always the start that requires the greatest effort.
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Every great business is built on friendship.
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I will have no man work for me who has not the capacity to become a partner.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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I believe in trusting men, not only once but twice - in giving a failure another chance.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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The disciplined are free.
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Change is vital, improvement the logical form of change.
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I learned that all things come to those who wait-provided they hustle while they wait.
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Intelligence is the effort to do the best you can at your particular job the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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The thought in my mind was that I must be a good merchant. If I were a good merchant, the rest would probably take care of itself.
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Success will always be measured by the extent to which we serve the buying public.
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