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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
James Cash Penney
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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Future
Store
Best
Goods
Good
Stores
Service
Organization
Rest
Advertisement
Economy
Advertisements
Upon
Render
More quotes by James Cash Penney
Theory is splendid but until put into practice, it is valueless.
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No business can succeed in any great degree without being properly organized.
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Intelligence is the effort to do the best you can at your particular job the quality that gives dignity to that job, whether it happens to be scrubbing a floor or running a corporation.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.
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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
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Every great business is built on friendship.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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It is always the start that requires the greatest effort.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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No man can climb the ladder of success without first placing his foot on the bottom rung.
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Success will always be measured by the extent to which we serve the buying public.
James Cash Penney
The greatest teacher I know is the job itself.
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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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My definition of an executive's job is brief and to the point. It is simply this: Getting things done through other people.
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Responsibilities are given to him on whom trust rests. Responsibility is always a sign of trust.
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The keystone of successful business is cooperation. Friction retards progress.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn
James Cash Penney
Exchange ideas frequently.
James Cash Penney