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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.

James Cash Penney

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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Clear
Success
Effective
Art
Management
Essential
Essentials
Communication
Necessary
Listening

More quotes by James Cash Penney

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It is always the start that requires the greatest effort.
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In setting up a business under the name and meaning of the Golden Rule, I was publicly binding myself, in my business relations, to a principle which had been a real and intimate part of my family upbringing. Our idea was to make money and build business through serving the community with fair dealing and honest value.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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I will have no man work for me who has not the capacity to become a partner.
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The disciplined are free.
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Change is vital, improvement the logical form of change.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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The Golden Rule finds no limit of application in business.
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The greatest teacher I know is the job itself.
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There's no better friend to any merchant than a fair competitor.
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Our very living is selling. We are all salespeople.
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Theory is splendid but until put into practice, it is valueless.
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No man can climb the ladder of success without first placing his foot on the bottom rung.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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Success will always be measured by the extent to which we serve the buying public.
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The best teamwork comes from men who are working independently toward one goal in unison.
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No business can succeed in any great degree without being properly organized.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
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Men are not great or small because of their material possessions. They are great or small because of what they are.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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