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A merchant who approaches business with the idea of serving the public well has nothing to fear from the competition.

James Cash Penney

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James Cash Penney
Age: 95 †
Born: 1875
Born: September 16
Died: 1971
Died: February 12
Businessman
Entrepreneur
Hamilton
Missouri
Idea
Fear
Merchant
Business
Merchants
Ideas
Approaches
Wells
Serving
Well
Competition
Nothing
Approach
Public

More quotes by James Cash Penney

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Honor bespeaks worth Confidence begets trust.
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The best of merchandise will go back to the shelf unless handled by a conscientious, tactful salesman.
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No man can climb the ladder of success without first placing his foot on the bottom rung.
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The best teamwork comes from men who are working independently toward one goal in unison.
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It was always my practice to train salespeople under my direct supervision, and to treat children with the utmost consideration.
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Salesmanship, too, is an art the perfection of its technique requires study and practice.
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Honor bespeaks worth. Confidence begets trust. Service brings satisfaction. Cooperation proves the quality of leadership.
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The art of effective listening is essential to clear communication, and clear communication is necessary to management success.
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Exchange ideas frequently.
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Do not primarily train men to work. Train them to serve willingly and intelligently.
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Theory is splendid but until put into practice, it is valueless.
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The five separate fingers are five independent units. Close them and the fist multiplies strength. This is organization.
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A store's best advertisement is the service its goods render, for upon such service rest the future, the good-will, of an organization.
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How can we expect our children to know and experience the joy of giving unless we teach them that the greater pleasure in life lies in the art of giving rather than receiving.
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Determine to do some thinking for yourself. Don't live entirely upon the thoughts of others. Don't be an automaton.
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I was long brought up to think that it was nothing short of a crime to miss a sale.
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Success in business does not depend upon genius. Any young man of ordinary intelligence who is normally sound and not afraid to work should succeed in spite of obstacles and handicaps if he plays the game fairly and keeps everlastingly at it.
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Every man must decide for himself whether he shall master his world or be mastered by it.
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Selling is our No. 1 job. Never get away from selling a lot of merchandise personally. The more you sell the more you learn
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Change is vital, improvement the logical form of change.
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