Quote

On average, when you ask someone to perform a task on a site, they cannot do it. It's not their fault it's the designer's fault.

Jakob Nielsen

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Jakob Nielsen
Average
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Site
Asks
Fault
Cannot
Perform
Someone
Designer
Task
Faults
Tasks

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Inadequate use of usability engineering methods in software development projects have been estimated to cost the US economy about $30 billion per year in lost productivity.
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