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When I stop learning something new and start talking about the past versus the future, I will go.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Versus
Learning
Stop
Start
Talking
Future
Past
Something
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Nothing of any importance has ever been accomplished by a pessimist.
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Strategy means making clear-cut choices about how to compete.
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Excellence and competitiveness aren't incompatible with honesty and integrity.
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Don't make the process harder than it is.
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Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
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Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.
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It's the internet like the flu - it just spreads like crazy.
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Take lack of candor. ... I'm not talking about boldface lying, but a tendency to withhold information. That behavior is far more common, and it frustrates teams and bosses to no end.
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There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.
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We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.
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All of management is about self-confidence
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In the end, your integrity is all you've got.
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I've learned that mistakes can often be as good a teacher as success.
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A company has only so much money and managerial time. Winning leaders invest where the payback is the highest. They cut their losses everywhere else.
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They were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.
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Leading a big company means never allowing a company to take itself too seriously.
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Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can't - you can't put a wall up around here. We tried that in the '30s. It didn't work.
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No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important than something you say is going to change the company.
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Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.
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