Quote

Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.

Jack Welch

Change background

T
T
T

Change font

TAGS & TOPICS

Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Crisis
Waste
Step
Steps
Went
Outset
Wrong
Skip
Something
Denying
Time
Managers

More quotes by Jack Welch

Image
Change has no constituency and a perceived revolution has even less.
Jack Welch
Image
Management is all about managing in the short term, while developing the plans for the long term.
Jack Welch
Image
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
Jack Welch
Image
My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.
Jack Welch
Image
If you don't have public hangings for bad culture in a company, if you don't take people out and let them say, they went home to spend more time with the family. It's crazy.
Jack Welch
Image
You measure your people and you take action on those that don't measure up.
Jack Welch
Image
Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
Jack Welch
Image
Hierarchy is an organization with its face toward the CEO and its ass toward the customer.
Jack Welch
Image
One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
Jack Welch
Image
A leader's role is not to control people or stay on top of things, but rather to guide, energize and excite.
Jack Welch
Image
What is a budget review? A personal review with numbers
Jack Welch
Image
Someone, somewhere has a better idea.
Jack Welch
Image
Cash is king. Get every drop of cash you can get and hold onto it.
Jack Welch
Image
Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.
Jack Welch
Image
For a large corporation to be effective, it must be simple. For an organization to be simple, its people must have self-confidence and intellectual self-assurance. Insecure managers create complexity, real leaders do not clutter.
Jack Welch
Image
Genuine leadership comes from the quality of your vision and your ability to spark others to extraordinary performance.
Jack Welch
Image
I wanted to change the rules of engagement, asking for more- from fewer. I was insisting that we had to have only the best people...If you wanted excellence, at a minimum, the ambience had to reflect excellence.
Jack Welch
Image
Number one, cash is king... number two, communicate... number three, buy or bury the competition.
Jack Welch
Image
We have the brand, and we have the fulfillment capability. Now we had to get the Net, and that's the easiest part of the game.
Jack Welch
Image
I've learned that mistakes can often be as good a teacher as success.
Jack Welch