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In manufacturing, we try to stamp out variance. With people, variance is everything.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Everything
Trying
People
Variance
Stamp
Manufacturing
Stamps
More quotes by Jack Welch
The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.
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We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?
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No one is doing something in your business - getting a sale, having a key customer, working on an R&D project - doing anything that's more important than something you say is going to change the company.
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Keep learning don't be arrogant by assuming that you know it all, that you have a monopoly on the truth always assume that you can learn something from someone else.
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We know where most of the creativity, the innovation, the stuff that drives productivity lies - in the minds of those closest to the work.
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The best way to support dreams and stretch is to set apart small ideas with big potential, then give people positive role models and the resources to turn small projects into big businesses.
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Stretch targets energize. We have found that by reaching for what appears to be the impossible, we often actually do the impossible and even when we don't quite make it, we inevitably wind up doing much better than we would have done.
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You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.
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In order to lead a country or a company, you've got to get everybody on the same page and you've got to be able to have a vision of where you're going. America can't have a vision of health care for everybody, green economy, regulations - can't have a bunch of piece - meal activities. It's got to have a vision.
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Genuine leadership comes from the quality of your vision and your ability to spark others to extraordinary performance.
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Don't lose youself on the way to the top.
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If there is anything I would like to be remembered for it is that I helped people understand that leadership is helping other people grow and succeed. To repeat myself, leadership is not just about you. It's about them
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Approach every meeting with a purposeful, high-energy, ready-to-make-a-contribution attitude, and watch how fast leadership’s perception of you follows your behavior.
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You have no right to be a leader if someone who works for you doesn't know where they stand.
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Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.
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No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
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When employees underperform, a leader tells them so.
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What Sam Walton did was to go into one of the most mature industries of all and find a way to make it grow, grow, grow, double-digit, month after month, year after year. He did it by innovation, customer focus, and above all, speed.
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If you have a reputation as a big, stiff bureaucracy, you're stuck.
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Just because you are the boss doesn't mean you are the source of all knowledge.
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