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Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Make
Time
People
Coming
Sure
Understand
Take
Important

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Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
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Change has no constituency and a perceived revolution has even less.
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When I stop learning something new and start talking about the past versus the future, I will go.
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It is better to act too quickly than it is to wait too long.
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We have the brand, and we have the fulfillment capability. Now we had to get the Net, and that's the easiest part of the game.
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Wright is a visionary with a great strategic mind, and he's a strong business leader with outstanding people skills, ... He's a terrific guy and will be a key force in guiding the company's future growth.
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Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.
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Genuine leadership comes from the quality of your vision and your ability to spark others to extraordinary performance.
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In any bad situation you can not let yourself be a victim.
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Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.
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The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.
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Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
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We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.
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A good leader remains focused. Controlling your destination is better than being controlled by it
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Protecting underperformers always backfires.
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If we wait for the perfect answer, the world will pass us by
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Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.
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If work is just going in every day and getting a check, it's an ugly life. When you can make work a meaningful purpose, you've hit the jackpot for people.
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In the future, those who are not coaches will not be promoted.
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Out-innovating them is the way to beat China. And to do everything that we do in this country to support innovative policy, that drives innovation and new products and more jobs and creates jobs. You can't - you can't put a wall up around here. We tried that in the '30s. It didn't work.
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