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Companies don't give job security. Only satisfied customers do.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Giving
Companies
Customers
Satisfied
Security
Company
Jobs
Give

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No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.
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I believe social responsibility begins with a strong, competitive company. Only a healthy enterprise can improve and enrich the lives of people and their communities.
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There's no such thing as work-life balance. There are work-life choices, and you make them, and they have consequences.
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You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.
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Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.
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There is no straight line to a dream.
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All of management is about self-confidence
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Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.
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Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.
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In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the presidency of the United States.
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As a leader, you have no right to have any employee wonder how they fit in and where they are going.
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Any jerk can have short-term earnings. You squeeze, squeeze, squeeze, and the company sinks five years later.
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One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.
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Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.
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On the face of it, shareholder value is the dumbest idea in the world.
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Change has no constituency and a perceived revolution has even less.
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When it's time to let someone go, do it right. No surprises. No humiliation.
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In the future, those who are not coaches will not be promoted.
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Face reality as it is, not as it was, or as you wish it were. Be candid with everyone. Don't manage, lead. Change before you have to. If you don't have a competitive advantage, don't compete. Control your own destiny, or someone else will.
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People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.
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