Quote

Hierarchy is an organization with its face toward the CEO and its ass toward the customer.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Ass
Customers
Organization
Toward
Face
Faces
Ceo
Hierarchy
Customer

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Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.
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Nothing of any importance has ever been accomplished by a pessimist.
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One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
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I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.
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Don't make the process harder than it is.
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Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
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If you have a reputation as a big, stiff bureaucracy, you're stuck.
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Business success is less a function of grandiose predictions than it is a result of being able to respond rapidly to real changes as they occur.
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I believe social responsibility begins with a strong, competitive company. Only a healthy enterprise can improve and enrich the lives of people and their communities.
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