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Hierarchy is an organization with its face toward the CEO and its ass toward the customer.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Toward
Face
Faces
Ceo
Hierarchy
Customer
Ass
Customers
Organization
More quotes by Jack Welch
Public hangings are teaching moments. Every company has to do it. A teaching moment is worth a thousand CEO speeches. CEOs can talk and blab each day about culture, but the employees all know who the jerks are. They could name the jerks for you. It's just cultural. People just don't want to do it.
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Real change agents comprise less than 10% of all business people.
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Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.
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Before you are a leader, success is all about growing yourself. When you become a leader, success is all about growing others.
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In manufacturing, we try to stamp out variance. With people, variance is everything.
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One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
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In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.
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I’ve learned in a hundred ways that I rarely regretted acting but often regretted NOT acting fast enough.
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When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.
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What is a budget review? A personal review with numbers
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HR should be every company's killer app. What could possibly be more important than who gets hired?
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Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
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People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.
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Be candid with everyone.
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Every employee, not just the senior people, should know how a company is doing.
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Managers often hold on to resisters because of a specific skill set or because they've been around for a long time. Don't.
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Cash is king. Get every drop of cash you can get and hold onto it.
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What the Commission is seeking cuts the heart out of the strategic rationale of our deal.
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