Quote

There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Turn
Sources
Ability
Competitive
Turns
Customers
Learn
Faster
Action
Competition
Two
Advantage
Source
Learning

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I was afraid of the internet... because I couldn't type.
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Simple messages travel faster, simpler designs reach the market faster and the elimination of clutter allows faster decision making.
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Change has no constituency and a perceived revolution has even less.
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As a leader, you have no right to have any employee wonder how they fit in and where they are going.
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No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.
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Nothing of any importance has ever been accomplished by a pessimist.
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It is better to act too quickly than it is to wait too long.
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You talk about seeing around corners as an element of success. That's what differentiates the good leader. Not many people have it. Not many people can predict that corner. That would be a characteristic of great leaders.
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Managers can waste a lot of time at the outset of a crisis denying that something went wrong. Skip that step.
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When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.
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Strategy is simply resource allocation. When you strip away all the noise, that's what it comes down to. Strategy means making clear cut choices about how to compete. You cannot be everything to everybody, no matter what the size of your business or how deep its pockets.
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People aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.
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In order to lead a country or a company, you've got to get everybody on the same page and you've got to be able to have a vision of where you're going. America can't have a vision of health care for everybody, green economy, regulations - can't have a bunch of piece - meal activities. It's got to have a vision.
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First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.
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Stretch targets energize. We have found that by reaching for what appears to be the impossible, we often actually do the impossible and even when we don't quite make it, we inevitably wind up doing much better than we would have done.
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Approach every meeting with a purposeful, high-energy, ready-to-make-a-contribution attitude, and watch how fast leadership’s perception of you follows your behavior.
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