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There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Two
Advantage
Source
Learning
Turn
Sources
Ability
Competitive
Turns
Customers
Learn
Faster
Action
Competition
More quotes by Jack Welch
In difficult times your best must be hugged, loved, kissed, rewarded, paid - everything. And your worst must be the people that leave, because your best are going to take you to the next game.
Jack Welch
If you're a leader and you're the smartest guy in the world - in the room, you've got real problems.
Jack Welch
Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.
Jack Welch
Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.
Jack Welch
I was afraid of the internet... because I couldn't type.
Jack Welch
Excellence and competitiveness aren't incompatible with honesty and integrity.
Jack Welch
In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.
Jack Welch
You measure your people and you take action on those that don't measure up.
Jack Welch
If you've got a company that has a mentality inside that is filled with searching for a better idea every day, not just as a slogan but as a real concept, you will have innovation around you all the time.
Jack Welch
Leadership is helping other people grow and succeed. it is not just about you. It's all about them.... everyone deserves a chance.... you can never let yourself be a victim.
Jack Welch
...I think that ideally that is how a company works. It becomes a place of ideas, not a place of position.
Jack Welch
The most important job you have is growing your people, giving them a chance to reach their dreams.
Jack Welch
One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
Jack Welch
If you don't have public hangings for bad culture in a company, if you don't take people out and let them say, they went home to spend more time with the family. It's crazy.
Jack Welch
Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
Jack Welch
If you can't energize others, you can't be a leader.
Jack Welch
Getting every employee's mind into the game is a huge part of what a CEO job is all about. Taking everyone's best ideas and transferring them to others is the secret. There's nothing more important.
Jack Welch
The secret of success is changing the way you think.
Jack Welch
Don't lose youself on the way to the top.
Jack Welch
I've learned that mistakes can often be as good a teacher as success.
Jack Welch
