Quote

There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Learn
Faster
Action
Competition
Two
Advantage
Source
Learning
Turn
Sources
Ability
Competitive
Turns
Customers

More quotes by Jack Welch

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We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?
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Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.
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Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.
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Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
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In my lifetime, Mitt Romney is the most qualified leader I've ever seen run for the presidency of the United States.
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One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
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If you're a leader and you're the smartest guy in the world - in the room, you've got real problems.
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If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?
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Keep learning don't be arrogant by assuming that you know it all, that you have a monopoly on the truth always assume that you can learn something from someone else.
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If you pick the right people and give them the opportunity to spread their wings and put compensation as a carrier behind it you almost don't have to manage them.
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The 3Ss of Winning in business are speed, simplicity, and self-confidence.
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Protecting underperformers always backfires.
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There is no straight line to a dream.
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If work is just going in every day and getting a check, it's an ugly life. When you can make work a meaningful purpose, you've hit the jackpot for people.
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If we wait for the perfect answer, the world will pass us by
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In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.
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Just because you are the boss doesn't mean you are the source of all knowledge.
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If you reward candor, you'll get it.
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Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
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The hero is the one with ideas.
Jack Welch