Quote

There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Two
Advantage
Source
Learning
Turn
Sources
Ability
Competitive
Turns
Customers
Learn
Faster
Action
Competition

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There's no such thing as work-life balance. There are work-life choices, and you make them, and they have consequences.
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People aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.
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The value decade is upon us. If you can't sell a top-quality product at the world's lowest price, you're going to be out of the game.
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The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.
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The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.
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The Internet is the Viagra of big business.
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Keep learning don't be arrogant by assuming that you know it all, that you have a monopoly on the truth always assume that you can learn something from someone else.
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We've only been wealthy in this country for 70 years. Who said we ought to have all this? Is it ordained?
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Globalization has changed us into a company that searches the world, not just to sell or to source, but to find intellectual capital - the world's best talents and greatest ideas.
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If you have a reputation as a big, stiff bureaucracy, you're stuck.
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Arrogance is a killer, and wearing ambition on one's sleeve can have the same effect. There is a fine line between arrogance and self-confidence.
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You have no right to be a leader if someone who works for you doesn't know where they stand.
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Trust happens when leaders are transparent.
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In real life, strategy is actually very straightforward. You pick a general direction and implement like hell.
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Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.
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In difficult times your best must be hugged, loved, kissed, rewarded, paid - everything. And your worst must be the people that leave, because your best are going to take you to the next game.
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My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.
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If you managed a baseball team, would you listen more closely to the team accountant or the director of player personnel?
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It's the internet like the flu - it just spreads like crazy.
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If your CFO is more important than your CHRO (Chief Human Resource Officer) you're nuts!
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