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Every employee, not just the senior people, should know how a company is doing.

Jack Welch

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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
People
Senior
Employee
Building
Team
Company
Every

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Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
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Strategy is not a lengthy action plan. It is the evolution of a central idea through continually changing circumstances.
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When all is said and done, teaching is what I try to do for a living.
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Leading a big company means never allowing a company to take itself too seriously.
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In every company, differentiation is never more important than it is in times of trouble, and that's the time when everyone tends to go to the well and equalize rather than differentiate.
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Take the middle 70 percent and tell them what they need to do to get into the top 20 percent.
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No vision is worth the paper it's printed on unless it is communicated constantly and reinforced with rewards.
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The team with the best players wins.
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Some people have better ideas than others some are smarter or more experienced or more creative. But everyone should be heard and respected.
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...I think that ideally that is how a company works. It becomes a place of ideas, not a place of position.
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Face reality as it is, not as it was or as you wish it to be.
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Control your destiny or somebody will.
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If we don't create private sector jobs and just - just creating public sector jobs, we're going nowhere. This is a bad game. You've got to have innovation. You've got to have tax policies that support innovation.
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Don't make the process harder than it is.
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The secret of success is changing the way you think.
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If we get the right people in the right job we've won the game.
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They were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.
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The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.
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You got to be rigorous in your appraisal system. The biggest cowards are managers who don't let people know where they stand.
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Take time to get to know people. Understand where they are coming from, what is important to them. Make sure they are with you.
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