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The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Thinking
Story
People
Values
Informal
Bigs
Figured
Place
Hasn
Stories
Value
Thought
Deal
Ever
Deals
Think
Told
More quotes by Jack Welch
Companies don't give job security. Only satisfied customers do.
Jack Welch
There's no such thing as work-life balance. There are work-life choices, and you make them, and they have consequences.
Jack Welch
Change has no constituency and a perceived revolution has even less.
Jack Welch
Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.
Jack Welch
Strategy means making clear-cut choices about how to compete.
Jack Welch
We know where most of the creativity, the innovation, the stuff that drives productivity lies-in the minds of those closest to the work. It's been there in front of our noses all along while we've been running around chasing robots and reading books on how to become Japanese-or at least manage like them.
Jack Welch
People aren't the same. Business is, in my opinion, all about the team that fields the best players. It's not about an idea. An idea goes away. Somebody catches up with it. It's not about a widget.
Jack Welch
In manufacturing, we try to stamp out variance. With people, variance is everything.
Jack Welch
As a leader, you have no right to have any employee wonder how they fit in and where they are going.
Jack Welch
Cash is king. Get every drop of cash you can get and hold onto it.
Jack Welch
Don't lose youself on the way to the top.
Jack Welch
Willingness to change is a strength, even if it means plunging part of the company into total confusion for a while.
Jack Welch
Real change agents comprise less than 10% of all business people.
Jack Welch
Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
Jack Welch
You have no right to be a leader if someone who works for you doesn't know where they stand.
Jack Welch
First and most obvious, bring out the three old warhorses of competition - cost, quality, and service - and drive them to new levels, making every person in the organization see them for what they are, a matter of survival.
Jack Welch
Every leader makes mistakes, every leader stumbles and falls. The question with a senior level leader is, does she learn from her mistakes, regroup, and then get going again with renewed speed, conviction and confidence?
Jack Welch
Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.
Jack Welch
Business is a game, and as with all games, the team that puts the best people on the field and gets them playing together wins. It's that simple.
Jack Welch
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
Jack Welch
