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The story about GE that hasn't been told is the value of an informal place. I think it's a big thought. I don't think people have ever figured out that being informal is a big deal.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
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Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
People
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More quotes by Jack Welch
We have built a company with a business mix and operating system that will allow us to deliver record results in any foreseeable economic climate, ... We have just completed a very successful management transition and I've never been more confident about the company's future.
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There are only two sources of competitive advantage: the ability to learn more about our customers faster than the competition and the ability to turn that learning into action faster than the competition.
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Change has no constituency and a perceived revolution has even less.
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It is better to act too quickly than it is to wait too long.
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Number one, cash is king... number two, communicate... number three, buy or bury the competition.
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I don't think environmentalists have the slightest reason to be concerned about globalization because every time you move a plant to a new place you upgrade the neighborhood. You put in global standards. You put in modern plants. And all the plants around it get improved.
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The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.
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One of the ways we'll know that Work-Out has been successful is that my style of leadership will no longer be tolerated in this company.
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When I stop learning something new and start talking about the past versus the future, I will go.
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In the end, your integrity is all you've got.
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Take lack of candor. ... I'm not talking about boldface lying, but a tendency to withhold information. That behavior is far more common, and it frustrates teams and bosses to no end.
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Real communication is an attitude, an environment. It is the most interactive of all processes. It requires countless hours of eyeball to eyeball, back and forth. It involves more listening than talking.
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Failing to differentiate among employees — and holding on to bottom-tier performers — is actually the cruelest form of management there is.
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HR should be every company's killer app. What could possibly be more important than who gets hired?
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In difficult times your best must be hugged, loved, kissed, rewarded, paid - everything. And your worst must be the people that leave, because your best are going to take you to the next game.
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People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.
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Someone, somewhere has a better idea.
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Excellence and competitiveness aren't incompatible with honesty and integrity.
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When you were made a leader you weren't given a crown, you were given the responsibility to bring out the best in others.
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They were making a deal for a property that clearly was a property that we wanted to own, so we had to act, and act as quickly as we could, and make the offer more attractive.
Jack Welch