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If you have a reputation as a big, stiff bureaucracy, you're stuck.
Jack Welch
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Jack Welch
Age: 84 †
Born: 1935
Born: November 19
Died: 2020
Died: March 1
Author
Businessperson
Engineer
Journalist
Manager
Writer
Peabody
Massachusetts
John Francis Welch
Jr.
John Francis Jack Welch
Jr.
Stiff
Bureaucracy
Reputation
Stuck
Bigs
Inspirational
More quotes by Jack Welch
No one can guarantee you a job other than satisfied customers. That's the only thing that works. Nothing creates work other than products and services you provide that create satisfied customers.
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We bring together the best ideas - turning the meetings of our top managers into intellectual orgies.
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People always overestimate how complex business is. This isn't rocket science. We've chosen one of the world's simplest professions.
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Excellence and competitiveness aren't incompatible with honesty and integrity.
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Above all, good leaders are open. They go up, down, and around their organization to reach people. They don't stick to the established channels. They're informal. They're straight with people. They make a religion out of being accessible. They never get bored telling their story.
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One of the things about leadership is that you cannot be a moderate, balanced, thoughtful, careful articulator of policy. You've got to be on the lunatic fringe.
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Leading a big company means never allowing a company to take itself too seriously.
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Leaders relentlessly upgrade their team, using every encounter as an opportunity to evaluate, coach, and build self-confidence.
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Insecure managers create complexity. Frightened, nervous managers use thick convoluted planning books and busy slides filled with everything they’ve known since childhood……. They worry that if they’re simple, people will think they’re simple minded. In reality, of course, it’s just the reverse. Clear, tough minded people are the most simple.
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My main job was developing talent. I was a gardener providing water and other nourishment to our top 750 people. Of course, I had to pull out some weeds, too.
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You measure your people and you take action on those that don't measure up.
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If your CFO is more important than your CHRO (Chief Human Resource Officer) you're nuts!
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If there is anything I would like to be remembered for it is that I helped people understand that leadership is helping other people grow and succeed. To repeat myself, leadership is not just about you. It's about them
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Again, your challenge is not just to improve. It is to break the service paradigm in your industry or market so that customers aren't just satisfied, they're so shocked that they tell strangers on the street how good you are.
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You can't behave in a calm, rational manner. You've got to be out there on the lunatic fringe.
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A leader's role is not to control people or stay on top of things, but rather to guide, energize and excite.
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The best thing workers can bring to their jobs is a lifelong thirst for learning.
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If you're a leader and you're the smartest guy in the world - in the room, you've got real problems.
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The 1980s will seem like a walk in the park when compared to new global challenges, where annual productivity increases of 6% may not be enough. A combination of software, brains, and running harder will be needed to bring that percentage up to 8% or 9%.
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I don't feel under-taxed in any way at all.
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