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Customers first, employees second, and shareholders third.

Jack Ma

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Jack Ma
Age: 60
Born: 1964
Born: September 10
Businessperson
Entrepreneur
Writer
Hangzhou Municipality
Ma Yun
Mǎ Yún
teacher Ma
Jack Ma Yun
Firsts
First
Shareholders
Employees
Employee
Third
Customers
Thirds
Second

More quotes by Jack Ma

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Adopt and change before any major trends or changes.
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I absolutely don't have $20 billion. But I'd love to, right?
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A leader should have higher endurance and ability to accept and embrace failure.
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Nobody wanted to believe Jack Ma.
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Never ever compete on prices, instead compete on services and innovation.
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Life is so short, so beautiful. Don't be so serious about work. Enjoy the lives.
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Without internet, there would have been no Jack Ma, and no Alibaba or Taobao.
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I don't care about revenues.
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It doesn't matter if I failed. At least I passed the concept on to others. Even if I don't succeed, someone will succeed.
Jack Ma
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Alibaba is an ecosystem that helps small business to grow.
Jack Ma
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Opportunity lies in the place where the complaints are.
Jack Ma
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If you do not know where your competitor is, or overconfident and snobbish about your competitor, or are unable to comprehend how yourcompetitor became a real threat, you will surely fall behind him. Don't be the they in this idiom: First they ignore you, then they laugh at you, then they fight you, then you win.
Jack Ma
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I believe in two principles: Your attitude is more important than your capabilities. Similarly, your decision is more important than your capabilities!
Jack Ma
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EBay may be a shark in the ocean, but I'm a crocodile in the Yangtze River. If we fight in the ocean, we lose, but if we fight in the river, we win.
Jack Ma
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A leader should be a visionary and have more foresight than an employee.
Jack Ma
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A real businessman or entrepreneur has no enemies. Once he understand this, the sky's the limit.
Jack Ma
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Find the right people, not the best people.
Jack Ma
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We should never finish a 20 year program in two year.
Jack Ma
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Opportunities are where the complaints are.
Jack Ma
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You never know that the things you're doing are that meaningful to society.
Jack Ma