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If customers are treated right, they'll come back.
"J. W. ""Bill"" Marriott, Jr."
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"J. W. ""Bill"" Marriott, Jr."
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More quotes by "J. W. ""Bill"" Marriott, Jr."
The four most important words in the English language are, What do you think? Listen to your people and learn.
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Motivate them, train them, care about them and make winners out of them. We know if we treat our employees right, they'll treat the customers right. And if customers are treated right, they'll come back.
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