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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, 'I'm going to do this'.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Belief
Failure
Success
Line
Self
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Sometimes
Says
Going
Differences
Think
Lines
Thinking
Passion
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Losing
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I could've just walked away but I never could have forgiven myself to allow Starbucks to drift into mediocrity or not be relevant. I just couldn't be a bystander.
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A great business has to have a conscience. You have to know who you are and who you are not.
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If Vancouver did not succeed as Starbucks from '87 on, our entire international business, which is now thousands of stores and a significant amount of growth and profit, may not have existed.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.
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Social and digital media is a bullet train, and that bullet train is not coming home.
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On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.
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I think Starbucks created a platform and, ultimately, a runway for many other companies to emulate. I suspect if we had not achieved what we have, there would have been many regional brands that would have succeeded. But I'm not sure there would have been a national brand of the scope of Starbucks.
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Most business people today are not going to invest in the uncertainty that exists in America.
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Who wants a dream that's near-fetched?
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Overnight the digital age had changed the course of history for our company. Everything that we thought was in our control no longer was. But within a year we had invested in social media and digital experts. Now Starbucks is the number one brand on Facebook.
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Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.
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Everyone starts strong. Success comes to those with unwavering commitment to be at the end.
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Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.
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The lifeblood of job creation in America is small business, but they can't get access to credit.
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