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Sometimes the difference between winning and losing is will. The will to make it happen.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Difference
Differences
Happen
Winning
Inspirational
Happens
Sometimes
Graduation
Make
Losing
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Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.
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People around the world, they want the authentic Starbucks experience.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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The challenge of the retail business is the human condition.
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Sometimes you have to create the thing you want to be part of.
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A great business has to have a conscience. You have to know who you are and who you are not.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, 'I'm going to do this'.
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If you want to achieve widespread impact and lasting value, be bold.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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I was working probably at the age of 10, when I had my first paper route. I had every different kind of job you could possibly imagine as a young kid.
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I was born on the other side of the tracks, in public housing in Brooklyn, New York. My dad never made more than $20,000 a year, and I grew up in a family that lost health insurance. So I was scarred at a young age with understanding what it was like to watch my parents lose access to the American dream.
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I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.
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Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.
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Business leaders cannot be bystanders.
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Managing and navigating through a financial crisis is no fun at all.
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If Vancouver did not succeed as Starbucks from '87 on, our entire international business, which is now thousands of stores and a significant amount of growth and profit, may not have existed.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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The future of America is not an entitlement. We have been given a treasure chest of gifts and opportunities, but some people are being left behind, and success is not sustainable unless it is shared.
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Starbucks has a role and a meaningful relationship with people that is not only about the coffee.
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