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We can't wait for Washington. Business leaders are going to have to galvanize their own constituencies and do everything they can to demonstrate confidence in the economy, and I think that can be contagious.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Leader
Galvanize
Economy
Constituencies
Waiting
Contagious
Business
Demonstrate
Everything
Washington
Going
Leaders
Think
Wait
Thinking
Confidence
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If you want to achieve widespread impact and lasting value, be bold.
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Sometimes you have to create the thing you want to be part of.
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We think of Starbucks not as a coffee company but a media company.
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Customers have different need states and life experiences.
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You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there.
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On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.
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While their service is ending, our responsibility is just beginning!
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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What I would say to young entrepreneurs is there's so many moments in your life where you have these dreams, and people are trying to protect you, and they say, perhaps, friends, family, parents sometimes, they don't agree with it, they think, 'This is just too high of a hurdle.' And I don't agree with that.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, 'I'm going to do this'.
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Managing and navigating through a financial crisis is no fun at all.
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Starbucks represents something beyond a cup of coffee.
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Sometimes the difference between winning and losing is will. The will to make it happen.
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A great business has to have a conscience. You have to know who you are and who you are not.
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To stay vigorous, a company needs to provide a stimulating and challenging environment for all these types: the dreamer, the entrepreneur, the professional manager, and the leader. If it doesn't, it risks becoming yet another mediocre corporation.
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I think growth covers up mistakes.
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Success is best when it is shared.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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People in Washington need to put their feet in the shoes of working Americans.
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