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Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
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Brooklyn
New York
Howard D. Schultz
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Always
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More quotes by Howard Schultz
On balance, I am a supporter of the minimum wage going up. We've got to be very careful what we wish for because some employers - and there could be a lot of them - will be scared away from hiring new people or creating incremental hours for part-time people as a result of that wage going up.
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Customers have different need states and life experiences.
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Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under.
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I could've just walked away but I never could have forgiven myself to allow Starbucks to drift into mediocrity or not be relevant. I just couldn't be a bystander.
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In the 1960s, if you introduced a new product to America, 90% of the people who viewed it for the first time believed in the corporate promise. Then 40 years later if you performed the same exercise, less than 10% of the public believed it was true. The fracturing of trust is based on the fact that the consumer has been let down.
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When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.
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Starbucks represents something beyond a cup of coffee.
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Hiring people is an art, not a science, and resumes can't tell you whether someone will fit into a company's culture.
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I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.
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If you want to achieve widespread impact and lasting value, be bold.
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Customers must recognize that you stand for something.
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Success is something that has to be earned every day.
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In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.
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The lifeblood of job creation in America is small business, but they can't get access to credit.
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Starbucks is rekindling America's love affair with coffee, bringing romance and fresh flavor back to the brew.
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The entrepreneurial opportunity in America is alive and well.
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