Quote

Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.

Howard Schultz

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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Listening
Psychological
Single
Effect
Hear
Worse
Getting
Confidence
Reading
Americans
Every
Paper
Things
Effects
Consumer
News
Consumers

More quotes by Howard Schultz

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The future of America is not an entitlement. We have been given a treasure chest of gifts and opportunities, but some people are being left behind, and success is not sustainable unless it is shared.
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is. But if you've imprinted your values on the people around you, you can dare to trust them to make the right moves.
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Grow with discipline. Balance intuition with rigor. Innovate around the core. Don't embrace the status quo.
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Customers must recognize that you stand for something.
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I think Starbucks created a platform and, ultimately, a runway for many other companies to emulate. I suspect if we had not achieved what we have, there would have been many regional brands that would have succeeded. But I'm not sure there would have been a national brand of the scope of Starbucks.
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The entrepreneurial opportunity in America is alive and well.
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You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there.
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Risk more than others think safe.
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Success is best when it is shared.
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You cant build any kind of organization if youre not going to surround yourself with people who have experience and skill base beyond your own.
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When companies fail, or fail to grow, it's almost always because they don't invest in the people, the systems, and the processes they need.
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Starbucks represents something beyond a cup of coffee.
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People want to be part of something larger than themselves. They want to be part of something they're really proud of, that they'll fight for, sacrifice for, that they trust.
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Cutting prices or putting things on sale is not sustainable business strategy. The other side of it is that you can't cut enough costs to save your way to prosperity.
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We have a big opportunity in China. We think the number of stores here can rival the number in North America.
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Europe has always represented a major strategic opportunity to achieve our goal of creating and building an enduring global brand.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.
Howard Schultz
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The lifeblood of job creation in America is small business, but they can't get access to credit.
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