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The challenge of the retail business is the human condition.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Conditions
Challenges
Business
Human
Humans
Retail
Condition
Challenge
More quotes by Howard Schultz
People want to be part of something larger than themselves. They want to be part of something they're really proud of, that they'll fight for, sacrifice for, that they trust.
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Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.
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The issue of managing through a crisis is you have to be decisive even if you don't have perfect information.
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We need to put ourselves in the shoes of our customers. That is my new battle cry. Live and breathe Starbucks the way our customers do.
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Managing a business, small or large, today requires an extremely disciplined, thoughtful approach with regard to the pressure that people are under.
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There's an energy and excitement when you're building a company. You have so much tail wind. You're planting new seeds. But it's also scary, because there's no safety net.
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Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
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In many places where coffee is grown, deforestation is a major issue. With Starbucks' position in the marketplace and the respect and relationships we have, we can - and have, in some cases - been able to educate and influence people.
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The leaders in Washington have got to come together in a bipartisan way and do the right thing for the people who are being left behind. We cannot have an America that is only based on the wealthy.
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Risk more than others think safe.
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Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.
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Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.
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Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is. But if you've imprinted your values on the people around you, you can dare to trust them to make the right moves.
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Our history is based on extending the brand to categories within the guardrails of Starbucks.
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I never took classic business classes in college, so I don't have the background that any of the people running large companies have.
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One of the fundamental aspects of leadership, I realized more and more, is the ability to instill confidence in others when you yourself are feeling insecure
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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I think growth covers up mistakes.
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While their service is ending, our responsibility is just beginning!
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To be an enduring, great company, you have to build a mechanism for preventing or solving problems that will long outlast any one individual leader.
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