Quote

Often, organizations need bold, grand gestures to galvanize people towards a new mission or refocus their attention.

Howard Schultz

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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Attention
Organizations
Often
Bold
Need
Gestures
Needs
Grand
People
Mission
Missions
Towards
Galvanize
Organization
Refocus

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Americans reading the paper, listening to the news every single day, and all you hear is things are getting worse and worse. And that has a psychological effect on consumer confidence. That's what consumer confidence is.
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Customers have different need states and life experiences.
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Starbucks represents something beyond a cup of coffee.
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In life, you can blame a lot of people and you can wallow in self-pity or you can pick yourself up and say listen, I have to be responsible for myself.
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I think that sometimes the difference between winning and losing, success and failure, is this gray line between will, passion and self-belief that says, 'I'm going to do this'.
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Sometimes the difference between winning and losing is will. The will to make it happen.
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Business leaders cannot be bystanders.
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Early on I realized that I had to hire people smarter and more qualified than I was in a number of different fields, and I had to let go of a lot of decision-making. I can't tell you how hard that is. But if you've imprinted your values on the people around you, you can dare to trust them to make the right moves.
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Success is empty if you arrive at the finish line alone.
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Customers must recognize that you stand for something.
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I think what we're lacking in society, not only in the U.S. but also around the world, is to find heroes once again and to celebrate these kind of people.
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Success is best when its shared
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You must find something that you deeply love and are passionate about and are willing to sacrifice a lot to achieve.
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Success is something that has to be earned every day.
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The growth of the company and the license that Starbucks has is to participate in other food and beverage opportunities. We have a global business... and in many parts of the world, tea is much, much bigger than coffee, and we're going to bring tea and bring our capability and our understanding of what we've done for coffee to tea.
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People around the world, they want the authentic Starbucks experience.
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Remember: You'll be left with an empty feeling if you hit the finish line alone. When you run a race as a team, though, you'll discover that much of the reward comes from hitting the tape together. You want to be surrounded not just by cheering onlookers but by a crowd of winners, celebrating as one.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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A great business has to have a conscience. You have to know who you are and who you are not.
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The challenge of the retail business is the human condition.
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