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In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Blue
Dismissed
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Uneducated
Worker
Injury
Basically
Workers
More quotes by Howard Schultz
My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
Howard Schultz
Starbucks has stores in America in many, many communities that are governed by many, many different municipalities. Starbucks cannot dictate to a municipality in Cincinnati or Kansas City or Sacramento how or why or when there should be a recycling program.
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It's ironic that retailers and restaurants live or die on customer service, yet their employees have some of the lowest pay and worst benefits of any industry. That's one reason so many retail experiences are mediocre for the public.
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My biggest concern is that America is drifting towards mediocrity and that people don't recognize - and by people I'm meaning Washington - don't recognize the sense of urgency and the fact that I don't think this is a crisis anymore. I think it's an emergency.
Howard Schultz
You walk into a retail store, whatever it is, and if there's a sense of entertainment and excitement and electricity, you wanna be there.
Howard Schultz
With a population of more than 600 million people, an emerging middle class that is driving strong consumption, and a robust and resilient economy, Southeast Asia presents a compelling growth opportunity for Starbucks.
Howard Schultz
We are not in the coffee business serving people, we are in the people business serving coffee.
Howard Schultz
I never took classic business classes in college, so I don't have the background that any of the people running large companies have.
Howard Schultz
Growing up I always felt like I was living on the other side of the tracks. I knew the people on the other side had more resources, more money, happier families.
Howard Schultz
Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.
Howard Schultz
Business leaders cannot be bystanders.
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Sometimes the difference between winning and losing is will. The will to make it happen.
Howard Schultz
California, in a sense, is almost Starbucks' largest country, with almost 3,000 stores.
Howard Schultz
Victory is much more meaningful when it comes not just from one person, but from the joint achievements of many.
Howard Schultz
In the 1960s, if you introduced a new product to America, 90% of the people who viewed it for the first time believed in the corporate promise. Then 40 years later if you performed the same exercise, less than 10% of the public believed it was true. The fracturing of trust is based on the fact that the consumer has been let down.
Howard Schultz
Overnight the digital age had changed the course of history for our company. Everything that we thought was in our control no longer was. But within a year we had invested in social media and digital experts. Now Starbucks is the number one brand on Facebook.
Howard Schultz
We have no patent on anything we do and anything we do can be copied by anyone else. But you can't copy the heart and the soul and the conscience of the company.
Howard Schultz
Sometimes you have to create the thing you want to be part of.
Howard Schultz
I think people will walk into the Starbucks store and overnight recognize the significant difference between what Starbucks represents day-in and day-out and all the other coffee companies that have been serving coffee in India for so many years.
Howard Schultz
A great business has to have a conscience. You have to know who you are and who you are not.
Howard Schultz