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In the 1960s, if you were a blue collar worker or uneducated, and you had an injury on the job, the company basically dismissed you.
Howard Schultz
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Howard Schultz
Age: 71
Born: 1953
Born: July 19
Businessman
Businessperson
Entrepreneur
Financier
Writer
Brooklyn
New York
Howard D. Schultz
Company
Collar
Jobs
Collars
Uneducated
Worker
Injury
Basically
Workers
Blue
Dismissed
More quotes by Howard Schultz
When we began Starbucks, what I wanted to try to do was to create a set of values, guiding principles, and culture.
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My parents really wanted me to get out of New York, be exposed to other people, other ways of life.
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Work should be personal. For all of us. Not just for the artist and entrepreneur. Work should have meaning for the accountant, the construction worker, the technologist, the manager and the clerk.
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California, in a sense, is almost Starbucks' largest country, with almost 3,000 stores.
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We are not in the coffee business serving people, we are in the people business serving coffee.
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Effective leaders share two intertwined attributes: an unbridled level of confidence about where their organizations are headed, and the ability to bring people along.
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We think of Starbucks not as a coffee company but a media company.
Howard Schultz
Grow with discipline. Balance intuition with rigor. Innovate around the core. Don't embrace the status quo.
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While we are a coffee company at heart, Starbucks provides much more than the best cup of coffee—we offer a community gathering place where people come together to connect and discover new things.
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We woke up one day, and all the sudden Starbucks was in the middle of this political crossfire between the people who want to bring a gun into Starbucks and the people who want to prevent it. It is a very difficult, fragile situation.
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Overnight the digital age had changed the course of history for our company. Everything that we thought was in our control no longer was. But within a year we had invested in social media and digital experts. Now Starbucks is the number one brand on Facebook.
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To stay vigorous, a company needs to provide a stimulating and challenging environment for all these types: the dreamer, the entrepreneur, the professional manager, and the leader. If it doesn't, it risks becoming yet another mediocre corporation.
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If you look at coffee, tea, food and juice, we think there are inherent opportunities. If you look at health bars or grab-and-go products that are in our stores, we think we can significantly enhance them and make them more widely available.
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Even though people are under economic pressure, they still want to support those brands with values that are compatible with their own.
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Sometimes you have to create the thing you want to be part of.
Howard Schultz
Starbucks is committed to evolving and enhancing our customer experience with innovative and wholesome food offerings.
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I think we are living in a time where the consumer has lots of choices, whether it's coffee, newspapers or whatever it is. And there is parity in the market place and as a result of that the consumer is beginning to make decisions, not just on what things cost and the convenience of it.
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While their service is ending, our responsibility is just beginning!
Howard Schultz
At Starbucks 0 as in any business, in any life - there are so many hectic moments during the day when we are simply trying to do the job, trying to put out the fires, trying to solve any number of small problems, that we often lose sight of what it is we're really here to do.
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I think the currency of leadership is transparency. You've got to be truthful. I don't think you should be vulnerable every day, but there are moments where you've got to share your soul and conscience with people and show them who you are, and not be afraid of it.
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