Quote

An unsuccessful manager blames failure on his obligations the effective manager turns them to his own advantage. A speech is a chance to lobby...a visit to an important customer a chance to extract trade information.

Henry Mintzberg

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Henry Mintzberg
Age: 85
Born: 1939
Born: September 2
Author
Economist
Sociologist
University Teacher
Writer
Montreal
Quebec
Important
Blame
Obligations
Trade
Customer
Advantage
Manager
Speech
Visit
Failure
Managers
Blames
Information
Effective
Lobby
Chance
Obligation
Extract
Turns
Customers
Unsuccessful

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If the private sectors are about markets and the public sectors are about governments, then the plural sector is about communities.
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We're all flawed, but basically, effective managers are people whose flaws are not fatal under the circumstances. Maybe the best managers are simply ordinary, healthy people who aren't too screwed up.
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Anecdotal data is not incidental to theory development at all, but an essential part of it.
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The real challenge in crafting strategy lies in detecting subtle discontinuities that may undermine a business in the future. And for that there is no technique, no program, just a sharp mind in touch with the situation.
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So technologies, whether it is a telephone or an iPhone, computers in general or automobiles, television even, all individualize us. We all sit in front of our iPhones and communicating but are we really communicating?
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Management is, above all, a practice where art, science, and craft meet
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Corporations are economic entities, to be sure, but they are also social institutions that must justify their existence by their overall contribution to society.
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The idea that you can take smart but inexperienced 25-year-olds who never managed anything and turn them into effective managers via two years of classroom training is ludicrous.
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Never set out to be the best. It's too low a standard. Set out to be good. Do Your best.
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Corporations are social institutions. If they don't serve society, they have no business existing
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If you ask managers what they do, they will most likely tell you that they plan, organise, co-ordinate and control. Then watch what they do. Don't be surprised if you can't relate what you see to those four words.
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Management and leadership are not separate spheres. The two skills work together in the larger realm of “communityship.
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What we call a financial crisis is really at its core a crisis of management, and not just a crisis of management, but a crisis of management culture. ...In other words, what you had is a detachment of people who know the business from people who are running the business.
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While hard data may inform the intellect, it is largely soft data that generates wisdom.
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Management is a curious phenomenon. It is generously paid, enormously influential, and significantly devoid of common sense
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No job is more vital to our society than that of the manager. It is the manager who determines whether our social institutions serve us well or whether they squander our talents and resources.
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Strategy-making is an immensely complex process involving the most sophisticated, subtle, and at times subconscious of human cognitive and social processes.
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Strategy is not the consequence of planning, but the opposite: its starting point.
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