Quote

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Open
Mistreat
Business
Determines
Without
Treat
Long
Customers
Treats
Determine
Doors
Stay

More quotes by Harvey Mackay

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Time is free, but it's priceless. You can't own it, but you can use it. You can't keep it, but you can spend it. Once you've lost it you can never get it back.
Harvey Mackay
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Your past is not your potential.
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Say and do what you mean, but never say and do it meanly.
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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
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None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
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Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.
Harvey Mackay
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Goals give you more than a reason to get up in the morning they are an incentive to keep you going all day.
Harvey Mackay
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One of the most difficult things in life for any individual or business is to accept and adopt change.
Harvey Mackay
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You'll never please everyone, but you only have to please a few people to get an offer.
Harvey Mackay
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Be active, be energetic, be enthusiastic and you will accomplish your object.
Harvey Mackay
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If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
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To be a champion, you have to learn to handle stress and pressure. But if you've prepared mentally and physically, you don't have to worry.
Harvey Mackay
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Ideas without action are worthless.
Harvey Mackay
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
Harvey Mackay
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Keep the customer actively involved throughout your presentation, and watch your results improve.
Harvey Mackay
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If you want to stay youthful, stay useful.
Harvey Mackay
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Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.
Harvey Mackay
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Leadership does not mean getting people to do their job. It means getting people to do their best.
Harvey Mackay
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Learn from the past, but don't live there. Build on what you know so that you don't repeat mistakes.
Harvey Mackay
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You have to look life straight in the eye. De-mystify your world. Can you really afford to believe magic is for real? Not when time is concerned.
Harvey Mackay