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No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Without
Treat
Long
Customers
Treats
Determine
Doors
Stay
Open
Mistreat
Business
Determines

More quotes by Harvey Mackay

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Many, perhaps most, people who lose their jobs are mistaken about the reason for which they lost their jobs. Some will say that they're failures, others that their boss had it in for them, and others yet that they were sure their career ended because of a stupid faux pas they made at the company picnic.
Harvey Mackay
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All the technology in the world will never replace a positive attitude.
Harvey Mackay
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I know that you don't know, but you don't know that you don't know! By that I mean there are three reasons why individuals and businesses fail: 1. Arrogance 2. Arrogance 3. Arrogance.
Harvey Mackay
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Amateurs wait for inspiration. The real pros get up and go to work.
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Would you like to go to a doctor who had taken his last medical course in 1948? You have to keep changing and keep learning so that you are constantly challenging yourself, adding a few new songs to your program every chance you get. If you don't, the world will pass you by.
Harvey Mackay
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When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.
Harvey Mackay
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Anyone too busy to say thank you will get fewer and fewer chances to say it.
Harvey Mackay
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You'll never please everyone, but you only have to please a few people to get an offer.
Harvey Mackay
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One of the most difficult things in life for any individual or business is to accept and adopt change.
Harvey Mackay
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Humility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.
Harvey Mackay
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When you have a dream that you can't let go of, trust your instincts and pursue it. But remember: Real dreams take work, They take patience, and sometimes they require you to dig down very deep. Be sure you're willing to do that.
Harvey Mackay
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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
Harvey Mackay
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You only get one chance to make a good first impression, and yours may be in the hands of the receptionist.
Harvey Mackay
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Look in the mirror every day and say, I am in charge. You might not have control over every phase of your life, but you have more control than you realize, and you are responsible for your own happiness and success.
Harvey Mackay
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A string of successes can kill you if they make you think, 'Hey, I'm smart I can't make any mistakes'.
Harvey Mackay
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Failure is an attitude, not an outcome.
Harvey Mackay
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Don't let ups and downs leave you down and out.
Harvey Mackay
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Many people may listen, but few people actually hear.
Harvey Mackay
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Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.
Harvey Mackay
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You learn when you listen. You earn when you listen - not just money, but respect.
Harvey Mackay