Quote

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Business
Determines
Without
Treat
Long
Customers
Treats
Determine
Doors
Stay
Open
Mistreat

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When an employee asks why the company does things a certain way, and you can explain the logical reason, then the employee knows what she's doing is valid.
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Never buy anything in a room with a chandelier.
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You learn when you listen. You earn when you listen - not just money, but respect.
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By my count, more business leaders have failed and derailed because of arrogance than any other character flaw.
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We all start out in life with one thing in common We all have the same amount of time. It's just a matter of what we do with it.
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It doesn't matter whether you are pursuing success in business, sports, the arts, or life in general: The bridge between wishing and accomplishing is discipline.
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Goals give you more than a reason to get up in the morning they are an incentive to keep you going all day.
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Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
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our lives change in two ways :through the people we meet and the books we read
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Failure is an attitude, not an outcome.
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The longer they keep you waiting, the more they want to deal.
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Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.
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Happiness can be thought, taught and caught... but not bought.
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Jim Rohn is one of the most articulate, powerful, thought-provoking speakers I've seen. His unique delivery and style puts him head and shoulders above the rest.
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The ten most powerful two-letter words in the English language are: If it is to be, it is up to me.
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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Your workforce is your most valuable asset. The knowledge and skills they have represent the fuel that drives the engine of business - and you can leverage that knowledge.
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Amateurs wait for inspiration. The real pros get up and go to work.
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You're a lot better off being scared than being bored.
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Fatigue makes fools of us all. It robs us of our skills, our judgment, and blinds us to creative solutions.
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