Quote

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Stay
Open
Mistreat
Business
Determines
Without
Treat
Long
Customers
Treats
Determine
Doors

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To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
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Learn from the past, but don't live there. Build on what you know so that you don't repeat mistakes.
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Be active, be energetic, be enthusiastic and you will accomplish your object.
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Good habits are as addictive as bad habits, and a lot more rewarding.
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If you wish others to believe in you, you must first convince them that you believe in them.
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Failure is an attitude, not an outcome.
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Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
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Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would most likely be worth it.
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Don't fall in love with your wit. Your cleverly turned phrase may not, as you hope, show off how much gray matter you have, especially if the phrase is at someone else's expense.
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Leadership does not mean getting people to do their job. It means getting people to do their best.
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A string of successes can kill you if they make you think, 'Hey, I'm smart I can't make any mistakes'.
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There's a place in the world for any business that takes care of its customers-after the sale.
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Rough spots sharpen our performance. And more often than not, obstacles can be turned into advantages. You just can't let your disappointment get in the way.
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Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.
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If you find yourself plagued by a recurrent worry, train yourself to think of something else. Your conscious mind can concentrate on only one thought at a time, and driving the negativity away will free you up to move forward again.
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No one ever went broke by saying no too often.
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
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Keep the customer actively involved throughout your presentation, and watch your results improve.
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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Humility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.
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