Quote

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Long
Customers
Treats
Determine
Doors
Stay
Open
Mistreat
Business
Determines
Without
Treat

More quotes by Harvey Mackay

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By getting your customers to agree with you in small steps along the way, you have a better chance of reaching agreement when it's time to do business.
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You can't be passionate when you feel like it. You have to be passionate about your job, product or cause all the time. There's no off switch on a tiger.
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
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The longer they keep you waiting, the more they want to deal.
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All the technology in the world will never replace a positive attitude.
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Don't let ups and downs leave you down and out.
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There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That's what makes a successful person.
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No company has a permanent consumer franchise. No one has the only game in town. The never-ending cycle of destruction and change inherent in a capitalist economy always provides new opportunities for those with determination, goals and concentration.
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Too often, sales reps simply regurgitate their presentations and expect to land the sale. It doesn't work.
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I have never yet met a successful person who hasn't had to overcome either a little or a lot of adversity in his or her life. If life there is a lot of lumps and bumps... a lot of throttling up and a lot of throttling down.
Harvey Mackay
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Most fears of rejection rest on the desire for approval from other people. Don't base your self-esteem on their opinions.
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Life is too short to wake up with regrets. So love the people who treat you right. Forget about those who don’t. Believe everything happens for a reason. If you get a chance, take it. If it changes your life, let it. Nobody said life would be easy, they just promised it would most likely be worth it.
Harvey Mackay
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Life is series of opportunities. The often neglected fact of life is that opportunities multiply as you take advantage of them.
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Positive thinking is more than just a tagline. It changes the way we behave. And I firmly believe that when I am positive, it not only makes me better, but it also makes those around me better.
Harvey Mackay
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Day in and day out, your tax accountant can make or lose you more money than any single person in your life, with the possible exception of your kids
Harvey Mackay
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Fatigue makes fools of us all. It robs you of your skills and your judgment, and it blinds you to creative solutions. It's the best-conditioned athlete, not the most talented, who generally wins when the going gets tough.
Harvey Mackay
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One sure-fire way to stay creative: force yourself to learn something new.
Harvey Mackay
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Leadership does not mean getting people to do their job. It means getting people to do their best.
Harvey Mackay
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Just because an employee does things differently doesn't mean he or she won't do the job right or as well. If you establish expectations of the goal and the standards to follow, then methodology shouldn't be an issue.
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Like it or not, life is a series of competitions. You may be competing for a grade, a spot on a team, a job, or the largest account in town. The higher your self-esteem is, the better you get along with yourself, with others, and the more you'll accomplish.
Harvey Mackay