Quote

No business can stay in business without customers. How you treat - or mistreat - them determines how long your doors stay open.

Harvey Mackay

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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Doors
Stay
Open
Mistreat
Business
Determines
Without
Treat
Long
Customers
Treats
Determine

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If you walk backwards, you will never stub your toe.
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The quality of your life is determined by the quality of your relationships. The quality of your business is no different.
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Don't equate activity with efficiency.
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Failure is not falling down but staying down.
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To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
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I have never yet met a successful person who hasn't had to overcome either a little or a lot of adversity in his or her life. If life there is a lot of lumps and bumps... a lot of throttling up and a lot of throttling down.
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Many people may listen, but few people actually hear.
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Humility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.
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Your day usually goes the way the corners of your mouth turn. The most powerful single thing you can do to influence others is to smile at them.
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Goals give you more than a reason to get up in the morning they are an incentive to keep you going all day.
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Happiness can be thought, taught and caught... but not bought.
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Nobody said life would be easy, they just promised it would most likely be worth it.
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Would you like to go to a doctor who had taken his last medical course in 1948? You have to keep changing and keep learning so that you are constantly challenging yourself, adding a few new songs to your program every chance you get. If you don't, the world will pass you by.
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You can't hurry creativity, so take time to ponder your ideas. Sit back and take time to think things over. That's usually how the best ideas bloom.
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Failures don't plan to fail they fail to plan.
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There is a time to provide advice and offer an opinion, and there is a time not to. Don't be too quick to offer unsolicited advice. It certainly will not endear you to people.
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Winners surround themselves with other winners. A winner knows he's a winner. He doesn't need second-raters and yes-men around to feed his ego. He knows he'll win more, and go further, with associates who not only can keep up with him but who also are capable of teaching him something.
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Don't let ups and downs leave you down and out.
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Worrying makes you cross the bridge before you come to it.
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The bridge between wishing and accomplishing is discipline.
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