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If you can't say yes, it's no. Don't sugarcoat it. Don't talk yourself into yes just to seem like a nice guy. No one ever went broke because he or she said NO too often.
Harvey Mackay
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Harvey Mackay
Age: 92
Born: 1932
Born: January 1
Businessman
Businessperson
Journalist
Nice
Guy
Talk
Often
Seems
Ever
Broke
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Seem
Went
More quotes by Harvey Mackay
To me, job titles don't matter. Everyone is in sales. It's the only way we stay in business.
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None of us got to where we are alone. Whether the assistance we received was obvious or subtle, acknowledging someone's help is a big part of understanding the importance of saying thank you.
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I've learned that people will seldom let you down if they understand that your destiny is in their hands, and vice versa.
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I've known entrepreneurs who were not great salespeople, or didn't know how to code, or were not particularly charismatic leaders. But I don't know of any entrepreneurs who have achieved any level of success without persistence and determination.
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If we could measure the damage to corporations from gossip, it might be more than the GNP of the Third World!
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You're a lot better off being scared than being bored.
Harvey Mackay
Believe in yourself, even when no one else does.
Harvey Mackay
Anyone too busy to say thank you will get fewer and fewer chances to say it.
Harvey Mackay
One mistake will never kill you. The same mistake over and over again will.
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If you wish others to believe in you, you must first convince them that you believe in them.
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The sale begins when the customer says yes.
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Friends are made by many acts...and lost by only one.
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Ethical decisions ensure that everyone's best interests are protected. When in doubt, don't.
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There will always be someone with a cuter girl, a bigger car, a bigger home, but that does not matter. You measure your own performance by your own potential. That's what makes a successful person.
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If you don't look ahead, you'll always be behind.
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If you want to stay youthful, stay useful.
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Humility is becoming a lost art, but it's not difficult to practice. It means that you realize that others have been involved in your success.
Harvey Mackay
A string of successes can kill you if they make you think, 'Hey, I'm smart I can't make any mistakes'.
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If you believe, as I do, that your employees truly are your most valuable asset, you will do whatever you can to help them do their jobs as well as possible.
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Keep the customer actively involved throughout your presentation, and watch your results improve.
Harvey Mackay